Cornchas Sal-Limon

Shipping and Handling Time:

1. Mexsnax is committed to providing a seamless shopping experience. All orders are processed within 2-3 business days from the date of purchase. Please note that this processing time is in addition to the shipping time.

Shipping Methods:

2. We offer standard shipping options, and the estimated delivery time varies based on your location. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Returns and Exchanges:

3. We do not accept returns or exchanges for reasons other than those outlined in the "Damaged Goods" section below.

Damaged Goods:

4. If your order arrives damaged, we are here to help! We ask that you carefully inspect your package upon delivery and report any damages immediately.

• To report damaged goods, please take the following steps:
  • Photographs: Provide clear photographs of the damaged items and packaging.
  • Contact Us: Send an email to info@mexsnax.com within 48 hours of receiving the damaged items, including your order number, photographs, and a description of the damage.

Replacement Process:

6. Once we receive your email and necessary documentation, we will review your claim. If your claim is approved, we will send you a replacement for the damaged items at no additional cost.

Timeline for Replacement:

7. Replacement items will be processed and shipped within 4 business days from the date of approval. You will receive a shipping confirmation email with tracking information once your replacement order has been dispatched.

Limitations:

8. We reserve the right to deny replacement requests if the damage is not reported within the specified timeframe, or if the provided documentation is insufficient.

Contact Information:

9. For inquiries related to damaged goods, please contact our customer support team at info@mexsnax.com

Policy Changes:

10. This policy is subject to change without notice. Any updates or modifications will be reflected on our website.

By placing an order with Mexsnax, you agree to adhere to the terms outlined in this Shipping and Return Policy. We appreciate your understanding and cooperation in ensuring a positive shopping experience.